I’m off to work for the first time tomorrow (And will possibly be already there by the time you read this) as a part time tech support advisor (Basically I’ll have to man the phones and tell non-geeks why their internets are not working). Hopefully I can avoid getting fired in the first day.
Wish me luck anyway.
Good luck! 
I´m not a tech support advisor but i have 2 as close friends, so the tips are: Patience, for they´ll ask you the dumbest things, and it´s rough at start but gets easy once you get used to your client´s problems.(seems general but they apply more strongly to this, i know it because i talk with them about work sometimes and already stayed chatting some hours with them while they worked).
p.s.: Good luck.
And don’t forget to check the plug if your computer isn’t working. Have a nice time, and remember any funny ones!
OMG… you’ll become one of those bastards blaming the user’s incompetence when the problem is the net itself…
oh… sorry. good luck. and don’t be too angry at the enormous amount of insults you’ll surely receive! 
Well, I survived my first day and it turned out to be only training. The next two weeks will be training before they let us anywhere near a telephone it seems.
